The Bengal Platter

Legal

Privacy Policy

Last updated 24 September 2026.

The Bengal Platter ("we", "us") is committed to protecting your privacy. This policy explains what personal information we collect, why, and how you can control it — including if you subscribe to our weekly menu mailing list.

What we collect

Depending on how you interact with us, we may collect:

  • Contact form / order enquiry: name, email, phone, and any details you choose to share about your order or event.
  • Subscribe form: first name (required), last name (optional), and either your email address or mobile number — whichever notification channel you choose. We only ask for the contact method you actually select.

Content pages on this website are otherwise static and load no JavaScript for tracking purposes, except for the analytics cookies described below.

Analytics and cookies

We use Google Analytics (GA4) to understand how visitors use this website — for example, which pages are viewed and how visitors found us. Google Analytics sets cookies and collects information such as your IP address, device and browser type, and pages visited.

This only runs if you click Accept on the cookie banner shown on your first visit. If you click Decline, or don't respond, Google Analytics is not loaded and no analytics cookies are set. You can change your mind at any time by clearing your browser's site data for this website, which will show the banner again on your next visit.

Data collected through Google Analytics is processed by Google in accordance with Google's Privacy Policy, and may be stored outside Australia.

Why we collect it

We use this information solely to respond to your enquiries, fulfil orders, and — for subscribers — to notify you when a new weekly menu or offering goes up, by email or WhatsApp depending on your stated preference.

Consent and your choices

Subscribing to our mailing list is entirely optional and requires your explicit consent at sign-up. You can withdraw that consent at any time:

  • Every email we send includes a one-click unsubscribe link.
  • If you subscribed for WhatsApp updates, you can message us on WhatsApp at any time to be removed.
  • You can also email us at thebengalplatter.melbourne@gmail.com to request access to, correction of, or deletion of your data.

Google Analytics is also opt-in and requires your consent via the cookie banner — see Analytics and cookies above.

Who we share it with

We use Brevo (Sendinblue Pty Ltd), a third-party email/WhatsApp marketing platform, to store subscriber contact details and send mailing list updates on our behalf. Brevo processes this data under its own privacy policy and may store it outside Australia. If you consent to analytics cookies, we also share the usage data described above with Google via Google Analytics. We do not sell or share your information with any other third party for marketing purposes.

How long we keep it

We keep subscriber details until you unsubscribe or request deletion. Contact form and order enquiry details are kept only as long as needed to respond to and fulfil your request.

Australian Privacy Principles

As a small Melbourne-based business, we aim to handle your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth), and our marketing emails comply with the Spam Act 2003 (Cth) — every message identifies us as the sender and includes a functional unsubscribe facility.

Questions

If you have any questions about this policy or how we handle your data, contact us at thebengalplatter.melbourne@gmail.com or on WhatsApp.